Employee Motivation, Productivity and Customer Value Improvement Training Programs

Team Work Support Training 

Working Smarter, Not Harder Seminar

Sexual Harassment Prevention Training

How You Can Improve Customer Value

Uncovering Emerging and Future Customer Needs

Time Management Skills for Associates Without Time

Dealing Productively with Dissatisfied and Angry Customers

Living a Mission: Leadership Skill Training for All Associates

Getting the Support You Need:  How to Improve Interdepartmental Coordination & Communication

Using Creativity and Innovation to Get the Edge on the Competition

Problem Identification - Problem Resolution Training 

Finding and Implementing Cost and Time Saving Process Improvements That Benefit Everyone

Using Customer Feedback to Create High Return Customer Satisfaction Improvements

Positive Diversity Training: Working with Culturally Diverse Customers and Employees 

For more information call Dr. Rodger Goddard at (973) 763-0991 or 

e-mail drrgoddard@msn.com